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Your pup’s comfort, happiness, and well-being are our top priority.

From the moment they walk in, we’ll ensure they feel relaxed, cared for, and leave looking and feeling fabulous! We can't wait to pamper your pups and make them feel their best!

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Our Services

We offer top-quality grooming services in a clean, safe, and modern salon, ensuring your pet receives the same loving care they enjoy at home.

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    Full Groom

    A full groom includes 2x washes, blow dry, followed by full body styling to suit your dogs needs. Finishing off with nails, ear clean conditioning and perfume spritz.

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    Puppy Groom

    Puppy grooming sessions are vital for helping young pups become comfortable with the grooming process. These sessions include a gentle bath, blow-dry, feet and face trim, hygiene clip, nail trimming, ear cleaning, and a finishing touch with a spritz of pet-friendly perfume.

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    Bath and Tidy

    A bath and tidy includes 2x washes, blow dry, brush through, and a tidy of the face, feet, and hygiene area. Nails and ear clean. Finishing off with a conditioning and perfume spritz.

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    Bath and de-shed

    A bath includes 2x washes in top of the range shampoo, dry, de-shed or brush through, nails and ear clean. Finishing of with a spritz

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    Add on spa packages

    £10 package includes: Marshmallow facial, Breath freshener, Conditioning treatment, Paw balm, Nose balm, Nail filling. Facial:A lavish marshmallow or blueberry facial designed to reduce tear stains massaged into your dogs muzzle and face, cleanses whilst removing dirt, beard and tear stains. Gentle enough that it can be used on the face and will not sting the eyes- 'tearless' formula. Paw Balm Antibacterial cleanse and scrub of paws and nails, thorough paw wash, nail clip and finished off with a paw massage with a hemp balm paw massage to protect, soothe and moisturise all year round.

  • Add on spa packages

    £5 package includes: Marshmallow facial, Breath freshener, Conditioning treatment.


Our Team

Toni and Charlotte

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Toni Hewlett

co-owner

Charlotte Brown

co-owner

Contact Us

Find Us

Groom & Bloom LTD
21C
Stone Street
Cranbrook
TN17 3HF

Opening Hours

  • Mon08:30 - 17:30
  • Tues08:30 - 17:30
  • Wed08:30 - 17:30
  • Thur08:30 - 17:30
  • Fri08:30 - 17:30
  • Sat08:30 - 17:30
  • Sun(Closed)

Terms and Conditions

 Terms and Conditions for Groom & Bloom LTD

1. Appointments and Scheduling
Booking:
Appointments must be scheduled in advance. Walk-ins will be accommodated based on availability.
Cancellations:
Clients must provide at least 24 hours' notice for cancellations. Late cancellations or no-shows will incur a fee.
Late Arrivals:
If you are more than 15 minutes late, we may need to reschedule your appointment, and a late fee may apply.

2. Health and Safety
Vaccinations:
All dogs must be up to date on vaccinations, including rabies and distemper. Proof of vaccination may be required.
Medical Conditions:
Owners must disclose any medical conditions, allergies, or behavioural issues prior to the appointment.
Fleas and Parasites:
Dogs must be flea-free. Dogs found with fleas will incur an additional cleaning fee, and the appointment may be terminated.

3. Grooming Process
Behavioural Issues: 
If a dog shows signs of extreme aggression or distress, we may terminate the session for the safety of the dog and our staff. Fees for the time spent will still apply.
Matted Coats:
Severely matted coats may require shaving, which can result in skin irritation or nicks. Owners assume responsibility for this decision. This will also incur an extra charge. 
Breed-Specific Cuts:
We will endeavour to meet grooming requests but cannot guarantee show-standard cuts unless explicitly agreed upon.

 4. Owner Responsibilities
Pickup Policy:
Dogs must be picked up promptly at the agreed-upon time. Late pickups may incur a day-care fee.
Accurate Information: 
Owners must provide accurate and complete information about their dog’s health and behaviour.

5. Liability
Injury or Illness:
While we take every precaution to ensure safety, owners agree that Groom & Bloom LTD is not liable for pre-existing conditions, injuries, or illnesses that occur during or as a result of grooming.
Loss or Theft:
We are not responsible for loss or damage to personal items left with the dog, such as collars or leashes.

6. Payments and Refunds
Payment Policy:
Payment is due at the time of service. We accept cash or card. 
Refunds:
Refunds are not offered for completed services. If you are dissatisfied, please notify us immediately, and we will work to resolve the issue.

7. Photography and Social Media
Consent:
By using our services, you consent to your dog’s photograph being taken for promotional purposes unless you opt-out in writing.

8. Changes to Terms and Conditions
Groom and Bloom LTD reserves the right to update these terms and conditions at any time. Clients will be notified of significant changes.

Client Agreement
By booking an appointment with Groom and Bloom LTD you acknowledge that you have read, understood, and agree to these terms and conditions.